REAL Immersive System 


Connecting immersive rehabilitation with the people who use it

Role Web UI and Salesforce Portal Design, Integrated Marketing, Game Identity, Event Creative Direction
Company Penumbra Inc.  

REAL System is an FDA-cleared rehabilitation technology that uses virtual reality for therapeutic and wellness experiences. It combines customizable sessions, objective progress tracking, and a growing library of immersive games.

As senior designer, I helped communicate the system across digital and physical touchpoints, connecting responsive websites and support portals with game identities, marketing materials, and event experiences. I also art directed multichannel materials, including PowerPoint presentations, and created an ISO-compliant user manual.

Website & portals

Owned end to end, from architecture to UAT.

  • FDA-cleared site
  • WordPress + Salesforce
  • Support & Storefront portals
APTA conference

A 240° video wall that showed VR therapy without a headset.

1,100+Qualified leads
50+Recorded testimonials
REAL System / Headset, sensors, and case.

Working with UX designers and software engineers, I led ideation, defined the site architecture, created wireframes, and designed responsive web and mobile UI. I owned the website from architecture through UAT and deployment on WordPress and Salesforce.

For the Support and Storefront portals, I partnered with IT, owned the design and user experience, and coded the storefront in HTML/CSS within Salesforce Community Cloud.

REAL Store welcome page with headset, therapy, and product imagery
A clear entry into the StorefrontWelcome screen and navigation for the REAL Store.
REAL Store product page showing the system, accessories, and purchase controls
Product information and orderingStorefront UI connecting the system and its accessories.
Support portal Training Videos page with a grid of headset and system tutorials
Support resourcesSupport and training pages bring product help and video resources into the same visual system. View the mobile support screen ↗
Behind the screens: architecture and early wireframes

I defined the site architecture and created wireframes before developing the website UI. These original artifacts show the relationship between the public website and authenticated Salesforce portals.

Original Phase 2 sitemap mapping WordPress pages and authenticated Salesforce flows
WordPress and Salesforce site architecture. Open for a full-size view.
Hand-drawn website layout options and navigation notes
Early website wireframes.
Additional website and portal screens
Get REAL contact form design
Get REAL / Contact form.
Get REAL contact form step asking for more information
Get REAL / About you.
REAL Store wallet and credit card information screen
Storefront / Wallet.
REAL System YouTube channel design
REAL System / YouTube channel design.

I designed the REAL Experiences pages for desktop and mobile, bringing video testimonials into the website.

The layouts connect a browsable story library with individual clinician experiences, making room for the people behind the product.

Desktop REAL Experiences library with a therapy image and individual video testimonial cards
A library of real experiencesDesktop page design with a consistent video-card system.
Long mobile REAL Experiences page with stacked testimonial cards
Browse on mobileScroll inside the screen to explore the original page.
Individual mobile video testimonial featuring physical therapist Lori
Watch an individual storyA focused video page.
See the original testimonial wireframes and page variations
Hand-drawn wireframe for the testimonial list
Testimonial library / Wireframe.
Hand-drawn wireframe for an individual testimonial video page
Individual video page / Wireframe.
Alternative three-column testimonial library layout
Library layout variation.
Individual desktop testimonial video page
Individual video page / Desktop.

I partnered with the game development team to create logos and visual identities for interactive activities.

These images show the therapy environments in context: a playful world with a therapeutic purpose.

A therapist assists a seated headset user, shown against a colorful balloon-themed therapy environment
Immersive therapy / Balloon environment.
A therapist assists a headset user, shown against a playful therapy environment with a smiling sun
Immersive therapy / Sunrise environment.

At the APTA conference, 20 working headset stations served an event with 18,000+ attendees. The challenge was helping visitors understand VR therapy even when they could not try a headset.

I art directed and storyboarded a 240° VR video wall that wrapped around the booth, showing therapy environments at room scale. I then worked with Sales to follow up on the warm leads it drew.

A curved 240-degree video wall surrounding the REAL booth with a game environment at room scale
Demo stations
20
Conference attendees
18,000+
Qualified leads
1,100+
Recorded testimonials
50+
REAL System exhibition stand with overhead signage, product stations, and presentation screens
APTA conference / REAL System booth.
240° video-wall content / 3024 × 840.

“Emily was instrumental in shaping a user-centric, product-forward digital experience, collaborating seamlessly with Marketing, IT, game designers, and other cross-functional teams to bring everything together. She consistently approaches her work with thoughtfulness, creativity, and a deep understanding of both the product and the user journey. Even under aggressive timelines, Emily delivers high-quality work with professionalism and care.”

Huong Huynh, Senior Project Manager at Penumbra